Terms of Service

Last Updated: November 12, 2026

OVERVIEW

Welcome to Geravo. The terms “we,” “us,” and “our” refer to Geravo. Geravo operates this website and online store, including all related information, content, features, products, and services, to provide you with a convenient shopping experience.

Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to offer our products and services.

By visiting our website, browsing our store, or purchasing products from us, you agree to be bound by these Terms of Service and any policies referenced in these terms. If you do not agree to these terms, please do not use our website or services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state of residence, or that you have the legal authority to permit any minor dependents to use this website under your supervision.

You agree not to use our products or services for any unlawful or unauthorized purpose, and you must comply with all applicable laws and regulations when using our website.

You must not transmit any malicious code, viruses, or other harmful software through our website. Any violation of these terms may result in the suspension or termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason and at any time.

You understand that information you submit, excluding payment card information, may be transferred across various networks and may be adapted to meet technical requirements. Payment card information is encrypted during transmission through supported payment systems.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website or services without our prior written permission.

Headings in these terms are provided for convenience only and do not affect the interpretation of the terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that information on our website is accurate and current. However, we do not guarantee that all information is complete, accurate, or up to date at all times.

Product descriptions, availability, pricing, promotions, and other website content may occasionally contain errors or omissions. We reserve the right to correct inaccuracies, update information, or change website content without prior notice, subject to applicable law.

You are responsible for reviewing relevant product information before completing your purchase.

SECTION 4 – PRODUCTS AND SERVICES

Geravo primarily offers furniture and related home furnishing products through our online store.

We make reasonable efforts to display product colors, materials, dimensions, finishes, and other details as accurately as possible. However, the appearance of products may vary depending on your device, screen settings, lighting, and other factors.

Furniture dimensions and product specifications should be reviewed carefully before purchase. Customers are responsible for ensuring that products are suitable for their intended space and use.

We reserve the right to limit the sale of products to certain persons, geographic regions, or jurisdictions where legally permitted. We may also limit quantities, discontinue products, or modify product descriptions and prices at any time.

All product offers are subject to availability. We do not guarantee that every product will remain available after it has been displayed on our website.

SECTION 5 – ORDERS AND BILLING INFORMATION

When you place an order, you agree to provide accurate, complete, and current billing, shipping, and contact information.

We reserve the right to refuse, limit, or cancel an order where permitted by law, including in cases involving suspected fraud, unauthorized transactions, pricing errors, product unavailability, or incorrect order information.

If we change or cancel an order, we may attempt to notify you using the email address, phone number, or other contact information provided at checkout.

You are responsible for reviewing your order details before submitting your purchase. Order confirmation does not necessarily constitute final acceptance if additional verification is required.

SECTION 6 – PRICES AND PAYMENT

All prices and applicable charges will be displayed during checkout before you complete your purchase. Prices, discounts, and promotional offers may change without prior notice, subject to applicable law.

You agree to provide valid payment information and authorize us and our payment service providers to charge the payment method you select for the total amount of your order, including applicable taxes and shipping fees.

If a payment cannot be processed, we may delay fulfillment or cancel the order, subject to applicable law.

SECTION 7 – SHIPPING AND DELIVERY

Orders are generally processed within 1–3 business days, Monday through Friday, excluding public holidays.

After dispatch, estimated shipping time is 3–6 business days. The estimated total delivery time is approximately 4–9 business days, including processing and shipping.

We offer free standard shipping on orders of $50 or more. Orders below $50 are subject to a flat shipping fee of $4.99.

Delivery estimates are not guaranteed. Actual delivery times may vary due to the destination, carrier operations, weather, public holidays, high order volumes, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information.

For additional details, please review our Shipping Policy. Nothing in these terms excludes any shipping-related rights you may have under applicable law.

SECTION 8 – RETURNS AND REFUNDS

If you are not satisfied with your purchase, you may request a return within 30 days of delivery, subject to our Refund Policy and applicable law.

Returned products generally must be unused, in their original condition, and accompanied by their original packaging and included components, where applicable. Proof of purchase and prior return authorization may be required.

Certain items may be ineligible for return, subject to applicable law. Return shipping costs and refund eligibility depend on the reason for the return and the conditions described in our Refund Policy.

Approved refunds are generally issued to the original payment method. Processing and bank posting times may vary.

Please review our Refund Policy for complete return, exchange, replacement, and refund procedures.

SECTION 9 – THIRD-PARTY TOOLS AND SERVICES

We may provide access to third-party tools, payment services, applications, or other services that we do not own or control.

These tools and services are provided subject to their applicable terms and conditions. We are not responsible for third-party services to the extent permitted by law, but this does not limit any rights or remedies you may have under applicable consumer protection laws.

Your use of third-party services is at your own discretion, and you should review the relevant provider's terms and privacy practices.

SECTION 10 – THIRD-PARTY LINKS

Our website may contain content or services provided by third parties. We do not control or independently guarantee the accuracy, availability, or content of third-party websites or services.

Visiting a third-party website through our store is at your own discretion. Any transactions or interactions with third parties are governed by their applicable terms and policies.

SECTION 11 – USER COMMENTS AND FEEDBACK

If you submit reviews, suggestions, feedback, or other materials to us, you grant us permission to use, reproduce, publish, and display that content for lawful business purposes, subject to applicable law and our Privacy Policy.

You represent that any content you submit does not violate the rights of others, contain unlawful material, or include malicious software.

We reserve the right to remove content that we reasonably believe violates these terms or applicable law. We are not obligated to keep all submitted feedback confidential, except where required by law or expressly agreed otherwise.

SECTION 12 – PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy.

We use personal information as described in that policy, including to process orders, arrange shipping, respond to customer inquiries, maintain website security, and meet legal obligations.

By using our store, you acknowledge that you have had the opportunity to review our Privacy Policy.

SECTION 13 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, availability, or other details.

We reserve the right to correct errors, update information, and cancel or refuse orders affected by material inaccuracies, where permitted by law.

If an order is affected by a material error, we will make reasonable efforts to contact you and explain the available options.

SECTION 14 – PROHIBITED USES

You may use our website only for lawful purposes. You must not use the website or its content:

• For any unlawful, fraudulent, or deceptive purpose.

• To violate applicable laws, regulations, or the rights of others.

• To infringe our intellectual property rights or those of third parties.

• To harass, threaten, abuse, or discriminate against others.

• To submit false, misleading, or unauthorized information.

• To upload or transmit viruses or other harmful code.

• To collect or misuse other users' personal information without authorization.

• To interfere with website security, functionality, or normal operation.

• To circumvent security measures or attempt unauthorized access to our systems.

We may restrict or terminate access to our website if we reasonably believe that these terms have been violated, subject to applicable law.

SECTION 15 – DISCLAIMER OF WARRANTIES

We strive to provide a reliable shopping experience and accurate product information. However, except as expressly stated by us or required by applicable law, our website and services are provided on an “as available” and “as is” basis.

We do not guarantee that website access will always be uninterrupted, secure, or error-free.

Nothing in these terms excludes, restricts, or modifies any warranty, guarantee, or consumer right that cannot legally be excluded or limited.

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Geravo and its service providers will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or products, where such liability may lawfully be excluded.

Nothing in these terms limits liability where such limitation is prohibited by law, including applicable mandatory consumer rights or liability that cannot legally be excluded.

SECTION 17 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Geravo and its relevant service providers from third-party claims, losses, or expenses arising directly from your unlawful use of our website or your material violation of these Terms of Service.

This section does not require you to indemnify us for losses caused by our own unlawful conduct or where such an obligation is prohibited by law.

SECTION 18 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.

SECTION 19 – TERMINATION

These terms remain effective unless terminated by you or us.

You may stop using our website at any time. We may suspend or terminate your access to our services if permitted by law, including where you materially violate these terms.

Any obligations or rights arising before termination will remain in effect to the extent required by law.

SECTION 20 – GOVERNING LAW

These Terms of Service and any separate agreements through which we provide services will be governed by the laws of the State of Illinois, United States, without depriving consumers of any mandatory protections available under the laws that apply to them.

Nothing in this section limits any rights you may have under applicable consumer protection laws.

SECTION 21 – CHANGES TO THESE TERMS OF SERVICE

We reserve the right to update, modify, or replace any part of these Terms of Service by posting a revised version on this page.

It is your responsibility to review this page periodically. The “Last Updated” date indicates when these terms were most recently revised.

Your continued use of our website after revised terms are posted constitutes acceptance of the updated terms to the extent permitted by applicable law. Changes will not retroactively remove rights that cannot legally be waived.

SECTION 22 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to Geravo using the contact information below.

Brand Name: Geravo

Website: Geravo.us

Address: 2510 BROOK LN, AURORA, IL 60504-6014, United States

Phone: 630-429-1784

Thank you for choosing Geravo.