Privacy Policy

Last Updated: November 12, 2026

This Privacy Policy describes how Geravo (“we,” “us,” or “our”) collects, uses, stores, and discloses your personal information when you visit or make a purchase from Geravo.us.

Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services.

SECTION 1 – PERSONAL INFORMATION WE COLLECT

When you visit our website, place an order, or contact us, we may collect certain personal information, including:

Contact information, such as your name, email address, phone number, and billing or shipping address.
Order information, including products purchased, payment status, and transaction details.
Account information, if you create an account on our website.
Device and browsing information, such as your IP address, browser type, and interactions with our website.
Customer service communications and information you voluntarily provide to us.

Payment information is generally processed securely by Shopify and other authorized payment providers. We do not intend to store complete payment card details on our own systems.

SECTION 2 – HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information to:

Process, confirm, fulfill, and deliver your orders.
Process payments, refunds, returns, and exchanges.
Communicate with you about orders, deliveries, and customer service requests.
Maintain and improve our website, products, and shopping experience.
Detect and prevent fraud, unauthorized transactions, and security issues.
Comply with applicable laws, regulations, and legal obligations.
Send promotional communications where permitted by law and subject to your preferences.

SECTION 3 – SHOPIFY AND THIRD-PARTY SERVICE PROVIDERS

Our store is hosted on Shopify. Shopify processes certain personal information to provide and support the online store platform.

We may also share relevant information with trusted service providers that help us operate our business, including payment processors, shipping carriers, order fulfillment providers, website service providers, and customer support tools.

These providers may process personal information only as necessary to perform their services or as otherwise permitted by applicable law. Their handling of your information is subject to their own privacy policies and applicable legal requirements.

SECTION 4 – COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website traffic, and improve the shopping experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website or checkout process.

Where required by law, we will request your consent before using non-essential cookies or similar tracking technologies.

SECTION 5 – DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal information:

To Shopify and service providers that help us operate our store.
To payment providers to process transactions.
To shipping and fulfillment providers to deliver orders.
To professional advisers, regulators, or government authorities when legally required.
In connection with a business transaction, such as a merger, restructuring, or transfer of business assets, where permitted by law.
When necessary to protect our rights, customers, website, or business from fraud or unlawful activity.

We do not sell personal information in exchange for money. Any sharing of personal information for advertising or similar purposes will be handled in accordance with applicable privacy laws and your available choices.

SECTION 6 – DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, and meeting legal obligations.

When personal information is no longer needed, we will take reasonable steps to delete it, anonymize it, or securely retain it where required by law.

SECTION 7 – YOUR PRIVACY RIGHTS

Depending on where you live and subject to applicable law, you may have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of certain personal information.
Request a copy of your personal information in a portable format.
Object to or request restrictions on certain processing activities.
Withdraw consent where processing is based on consent.
Opt out of certain marketing communications or data uses where applicable.

To exercise an applicable privacy right, please contact us using the information provided below. We may need to verify your identity before processing your request.

You may unsubscribe from promotional emails at any time by following the instructions included in those messages. Transactional and order-related communications may still be sent when necessary.

SECTION 8 – DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted through the internet.

SECTION 9 – CHILDREN'S PRIVACY

Our website is not intended for children who are below the age at which they can legally provide consent to the processing of personal information in their jurisdiction.

We do not knowingly collect personal information directly from children in violation of applicable law. If you believe a child has provided us with personal information improperly, please contact us so that we can review the matter and take appropriate action.

SECTION 10 – INTERNATIONAL DATA TRANSFERS

Your personal information may be processed or stored in countries other than the country where you reside, including countries where Shopify or our service providers operate.

Where required by applicable law, we will take appropriate steps to ensure that international transfers of personal information receive the necessary level of protection.

SECTION 11 – CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, legal requirements, or other circumstances.

Any revised version will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

SECTION 12 – CONTACT INFORMATION

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance with your personal information, please contact us:

Brand Name: Geravo

Website: Geravo.us

Address: 2510 BROOK LN, AURORA, IL 60504-6014, United States

Phone: 630-429-1784

Thank you for shopping with Geravo.